Castle Hill Apartments

NOTICE TO TENANTS

Dear Tenant,

We are writing to inform you about an ongoing issue within your building (and NYC) and to seek your assistance in helping to address it.

The issue relates to the use of so called “flushable wipes”.  You may have heard or read about the problem that these products are causing the NYC sewer system (as well as systems across the world).  These wipes and other products like dental floss, feminine hygiene, condoms and paper towels are often casually flushed down the toilet and collect into so called “fatbergs” that clog up sewers and treatment plants costing cities billions of dollar.  In short “wipes” are NOT flushable, even if they are labeled as such.

https://www.cbsnews.com/newyork/news/fatberg-nyc-dep-baby-wipes-grease-flushed-down-toilet-sewers/

https://nypost.com/2019/04/22/nightmarish-fatbergs-are-clogging-new-yorks-sewers/

However, these “fatbergs” cause issues before they even enter the sewer including here in your building and unfortunately you or your neighbors have already suffered because of their use.  A building plumbing system cannot handle disposal of wipes, feminine hygiene products, paper towels or similar products.  Just because you see it, “go down” does not mean that all is ok.  Over the last year or so, many apartments, and the building itself have had large backups because tenants are improperly flushing these products.  You may have flushed these products and have seen no immediate negative impact, but you are just lucky. Once these products enter the plumbing they can clog anywhere ‘down the line’, which results in backups in all sorts of locations, including toilets, tubs, sinks.  In the worst cases, sewer water has even backed up into tenants’ apartments.  Next time it might be yours

Most common is that these products cause “fatberg” clogs in the basement, at the sewer, resulting in basement flooding at even the slightest rain.  Again, tenants may feel as though this does not personally impact them and therefore continue to flush these products.  However, these basement floods cause elevator malfunctions, bring bugs and roaches, smells and divert limited resources to cleanup (instead of cleaning the rest of building).  Therefore, everyone has an interest in preventing this problem.   Fortunately, it is an easy problem to solve.  All tenants have to do to prevent these issues is DO NOT FLUSH WIPES.  The only thing that should ever be flushed are referred to as the Four P’s.  The four P’s are: Poop, pee, puke, and toilet paper.  That’s it, nothing else should ever be flushed down the toilet. 

In order to assist you in this effort below is a link to help explain the situation further as well as a flyer attached to help illustrate proper disposal actions. 

Again, while you may not have realized this was a major situation, it is and you have already  been impacted and if it is not addressed will be (maybe even worse) in the future.  So lets please ALL do our part.https://www1.nyc.gov/site/dep/whats-new/trash-it-dont-flush-it.page

On March 31, 2021 Governor Cuomo signed S.854-A/A.1248-A which legalized adult use marijuana. This relaxation of law is welcome to many; however, it also reminds us of our need to be considerate of others, particularly when living in an apartment house with close neighbors. As such we remind you that:

•Smoking (of anything) is prohibited in ALL public areas of the building;
•Smoke can easily travel from your apartment to your neighbors;
•The smell of smoke can be both annoying and a health risk to others;
•Marijuana smoke in particular is very strong and lingers and it’s likely that your neighbors don’t want the smell permeating the building and their apartments.

Therefore, in light of the above we ask tenants to please be considerate of your neighbors. If you are going to smoke (anything), we ask that you try to do so out and away from the building. If you insist on smoking in your apartment please prevent smoke and smells from escaping (open windows, use fans, vape, etc). Finally, as stated, you may not smoke in any common areas of the building. Creating a smoking nuisance for your neighbors is both inconsiderate and a violation of your lease.

We are committed to doing whatever we can to maintaining your building, as a safe, quiet and enjoyable place to live, we cannot do it without everyone’s help.

COVID-19 is still spreading in NYC, its is critical for your protection & others that everyone using this laundry room continue to cover their nose and mouth with a mask . Failure of tenants to follow this rule could result in Laundry being temporarily closed.

Positivity Rate in the Bronx is still over 6% as of April 2021
PURSUANT TO NEW YORK STATE EXECUTIVE ORDER 202.17

We are happy to announce the launch of our new website, that we expect will provide a convenient and useful site for you to utilize.

The website for your building can now be found under the Four Seasons Realty Group LLC site:

fsrg.net

At the site you will now find:

• Payment portal to electronically pay your rent
• News and updates for your building
• Forms to ask questions and submit repair and work orders
• Available apartment listings (see our referral program below)
• Apartment applications

As part of our website launch we are also pleased to announce the FSRG New Tenant Referral Program.

A tenant that refers an applicant for any available apartments at a FSRG building, will receive a $100 cash gift card upon the applicant being successfully approved and moving in.*

And please make sure that we have your most up to date email (and other contact info) so that we can always respond to you in a prompt and convenient manner.

If you have any questions please call the management office at 631-858-0007, reply here or submit via the site.

Thank you

 

*Referral must be made and indicated in initial apartment application